The Reason We’re in Business

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The following is a review posted on YELP about our Box Brothers Las Vegas location. Such customer satisfaction is what we’re in business for.
    ”The only time I recall moving far distance was when we moved from the Philippines to Australia and then from Australia to the USA. All these moves were coordinated by my mother who was our rock and who kept us together making sure we had everything we needed.Less than two weeks ago Joe and I decided to move cross country from Las Vegas to the Midwest. We didn’t know whether we should have used a U-Haul or just dump all of our stuff, or use Allied Van Lines. I decided to call a Van Lines company and explained to them what we needed transporting. Because we had a budget and did not have a full house-load to move, the representative of Van Lines suggested Box Brothers on Sahara and ask for Chris Best.Chris was very patient with us and advised us of how much we would be expecting to pay. I honestly thought we didn’t have that much to bring and said we may only have about 12-14 boxes, a dresser set, and our couch, flat screen TV, and TV stand. Amazingly enough we ended up with a little over 1200lbs. Who would have guessed? We had to give up our bedroom set because we couldn’t afford the extra poundage. Blah. All good though. My fault for not being realistic.Upon arrival, we received three pallets of our goods. They packed our sofa perfectly, our flat screen TV was bubble wrapped some more for protection, amplifier was boxed and protected with bubble wrap as well, and TV stand was also boxed well. All the important stuff was in tact and working well. I do have to say, some things were broken but my boyfriend and I agree that was our fault since we did not pack them well.What you have to expect when using box brothers is they place your boxes and items packed together and boxes may squish. So, be sure to bubble wrap everything you think may break. Even though they will pack things you can’t pack yourself, it’s just best to be safe than sorry.Also, the movers that came to the house to pick up our stuff were so professional and kind. We are only sorry that we didn’t have much money for a tip and we seemed very cheap with our tip. I’m really sorry about that guys. Be sure to give a good tip if you like how they handled your belongings. Plus, it helps with them taking better care of you.Lastly, I must have called Chris Best a thousand times over and over again. My constant worry must have drove him crazy. But through all the phone calls, Chris did not, once, sound impatient or annoyed. It’s also his customer service that made me believe in their company to do a more than awesome job.
All we have to say is thank you Chris Best and Box Brothers for making our move an easy one. You’ve not only saved us money but worry.
Kudos to you guys!”

–Sarah N.

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